Rates and Policies

Standard rate: $100/hour for labor, plus parts at cost and 6% Philadelphia/PA sales tax

Rush service is available; rates vary depending on the synth and the required time frame.  Please inquire for more information if you’re interested in rush service.

Start of Work

We collect a non-refundable deposit of $100 for most synths at the time of drop-off and accept payments by cash and credit/debit cards. This will be applied to the first hour of labor.  After receiving the synth, we will thoroughly test it and contact you with a rough estimate of the total cost of the job which you will have the opportunity to sign off on before we continue.  If we discover anything along the way that significantly changes our estimate, we will let you know.

On certain synths for which we know we need to buy a lot of parts or expensive parts right away (Memorymoog / Memorymoog Plus, Sequential Circuits Prophet 5 and 10,  Roland Juno 106es getting new voice chips, Korg PolySixes getting new CPU boards, etc) the start-of-work deposit will be higher to cover the upfront cost of the parts.

For MIDI retrofits or other upgrade kit installations, you can either buy the kit yourself and bring it when you drop off the synth, or we can collect the amount that it costs from you and order it directly to our shop.

After completion of work

After the work on your instrument is completed, we ask that you pay the balance on your invoice for the service within 2 weeks and pick it up or complete the process of arranging return shipment within 4 weeks.  You can pay your invoice securely online if you are not able to pick your synth up right away.

Invoices not paid within 2 weeks will be charged interest at a rate of 5%/week and instruments not picked up within 4 weeks will be charged a storage fee of $20/week.